Data Protection
A plain-language summary of how we protect your data. The full detail is in the Privacy Policy.
Our commitments
- We collect only what we need to take payment, deliver the product, run your license and support you.
- We never see your card, UPI PIN or bank password; Razorpay handles those.
- We do not sell your data and do not run advertising trackers on this Site.
- Your license key is shown to you once, by email, and stored afterwards only as a one-way hash.
- Your download file is private and reachable only through a personal link that expires and has a download limit.
- Database backups are encrypted before they leave our server.
- Access to the seller systems needs a strong password and is limited to authorised staff.
Your rights (DPDP Act, 2023)
You may ask to access, correct or erase your data, withdraw consent, and name a nominee. Write to our Grievance Officer: Name of Grievance Officer, grievance@erpli.com. We reply within 30 days.
If something goes wrong
If a personal data breach affects you, we will tell you without delay, explain what happened and what to do, and report it to the Data Protection Board of India as required.
Where data is processed
Our database and file storage are on cloud providers (Supabase, Cloudflare). Some of these processors may handle data outside India under contracts that require them to protect it.
Contact
Registered legal name of the seller, e.g. ABC Technologies Pvt Ltd, Registered office address, City, State PIN code. Email grievance@erpli.com.